Last Tuesday a major storm went through Cedar Falls. Some areas of town were hit with tennis ball size hail. Apparently when a storm hits, the out-of-town construction companies follow it.
Those of you who have had hail damage probably already know this. When an adjustor gets on your roof to locate hail damage, they circle the spots with bright chalk. That makes it pretty easy for roofing companies to drum up leads. As a result of the circles on my roof, I had a guy stop by the house the other night wanting to know if I had chosen a subcontractor yet. He was very polite and told me he "wanted to earn my business." Such a simple phrase, but it really struck a chord with me. I can't remember the last time someone told me they wanted to "earn my business." Every company earns business, at least initially. The thing that always scares me is once they have my business, will they continue to strive to earn it?
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